Hospitals hold a very important position in the health care system and are believed to make a change in the environment. Hospitals and health care institutions deliver quality medical care to the needy patients and help in preserving and improving the health care system. Hospitals offer various medical services, most of which are available day and night for the benefit of the patients.
It is worth mentioning that the role of hospitals in improving healthcare system has been remarkable. However, some areas that can still be improved need to be worked on for a better healthcare delivery system.
Hospitals and healthcare system
Initially, hospitals began functioning with primary care that aimed at providing basic medical care. This slowly grew in size, expansions were done to include secondary, tertiary and even specialised medical care. The responsibilities increased and horizons were expanded to include newer, sophisticated and high-tech facilities aiming at better patient care.
Hospitals have made it possible for the most distant and rural population to receive medical care. Many hospitals run health check-up plans, health awareness and rural health camps. Many programs are planned keeping in view the need for patient education
While a long distance has been travelled so far, there is still room for improvement. Hospitals, due to their strategic position in healthcare field, can play a significant role in improving health care system.
Improving health care system
Many studies have been conducted and experts working in healthcare reformation are continuously trying to find out ways to improve the health care system, particularly the role of hospitals in improving health care system.
Some areas that can be worked in hospital health care services and hospital management include
Improving hospital management
Different areas of hospital administration and management need to be organised and proper co-ordination should be ensured. The structure and architecture of the hospital, its location, the waste management system and other factors that can affect the neighboring areas or the environment, need to be reviewed at regular times. Necessary changes should be done, wherever possible and the entire staff should be made aware of the best policies.
Improving medical care
Ensuring highly trained medical professionals and nursing staff to provide quality medical care. Provision of safe medicines and medical procedures, reduction of medical errors and prevention of injuries to patients. Rigorous selection criteria for healthcare professionals and regular training programs to maintain quality medical services need to be planned.
Providing effective services
Medical services should be planned and offered in the most effective manner. Based on a well-researched strategic plan, effective medical services that are essential in the given area, need to be offered for the benefit of the patients. Reducing patient waiting time, offering well-coordinated comprehensive approach for their medical treatment and making referrals only when required can help. Apart from medical services, other facilities that aim at patient education and health awareness need to be targeted correctly and delivered in the most appropriate manner.
Reducing healthcare costs
Minimizing wastage of resources, utilization of resources to the fullest, reuse and recycle of material wherever possible and similar strategies need to be implemented for further saving of unnecessary expenditure. Proper clinical evaluation, reduction of unnecessary investigations and unwarranted patient stay in hospitals. Minimal medical errors can contribute to reduced hospital re-admissions thus reduce health care costs.
Ensuring patient-centred care
Providing medical care and quality services that are meant for patients. It is important to deliver effective patient care that is equal for all and does not make any changes based on age, gender, socio-economic status and cultural backgrounds. A patient centric health care system is more likely to have satisfied patients who naturally spread the good word and promote development of hospitals and healthcare system. Know about various ways to increase patient experience in hospitals.
Performing regular analysis
Hospitals need to review their management plans constantly and develop metrics to gauge the performance of various services and offerings of the hospital. Quality improvement measures should be in place and must be taken in order to ensure continuous improvement in health care system. Medical and para-medical professionals attached with the hospital, should be encouraged to stay updated with the latest medical trends and periodic evaluation system should be planned.
In a patient-centred health care system, hospitals constantly strive to offer best quality patient care and meet their requirements. Patient satisfaction has been given prime importance, which is the main reason that the healthcare system continually tries to upgrade and welcomes changes wherever necessary. Healthcare reformation has been possible with the help of hospitals and their various offerings in health and wellness.
Continuous evaluation of quality care offerings by hospitals and its influence can help in development of a successful healthcare system. Hospitals play a crucial role in improving healthcare system, hence regular review and implementation of necessary changes in hospitals is equally important.